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Woo hoo, it's working, thank you!
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| I can't thank you enough for your prompt attention to my problem, and the obvious willingness to quickly resolve it. I've never experienced such brilliant customer service in my life. In my experience, it is very rare to get a quick response from someone who actually completely understands both the problem and how to possibly solve it...Burning Thumb is what I am thankful for this Thanksgiving, now my kid can watch the movie I promised him!
Thanks again!!
R. H. 2007-11-22
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Thanks...
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You guys are FAST... Will recommend you anytime.
D.D. 2007-09-08 |
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Thanks a million for the really fast reply!
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| And for the clear and detailed instructions.
The good news is that DD once again works for me!
The bad news is that the problem _actually_ was me goofing up in the first place. I had not rebooted the computer (iMac G5) after the iTunes upgrade (had used DD before reboot as well), and I suspect this was necessary, because after doing so, everything is perfect. So I regret having used so much of your time...
But - the good news is that your message convinced me that I was at fault somehow, and made me rethink the whole problem. Many thanks!!
J. S
J.S. 2007-09-07
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Hello
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This note is a belated expression of thanks for all of your help. The (VCD and MPEG Tools) software is magnificent. The AVI files are converted into Quicktime files with ease. The conversion did not cause any deterioration of quality. And I did not find the tools to be slow.
Please let me know if I can ever return the favor.
J.H. 2006-05-28 |
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The serial number works!
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Hello. I received the email with the registration info, and it worked! I've started using the program, and it's perfect.
Thank you for your personal attention to this matter.
I'm so glad I found your product, I believe this will be one of those apps I'll use almost daily, and I will definitely promote your product as I think it's about time a company developed a conversion tool like this...Anyhow, thanks again and have a great day!
J. 2006-06-14 |
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Re: DRM Dumpster problems
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Thanks for the quick response and the help.
It was an issue with the disc media I was using.
I went out and bought a few ultra high speed CDRW's and it's working great now.
Thanks again,
Z. N. 2007-08-30
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Wow
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That is great! How did you do that? I see it burns all the tracks together still, so how did you get it to keep the track numbering?
Thanks,
J. 2006-11-22 |
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DRM Dumpster
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| Greetings beautiful Vancouver BC from Montreal
Great tool the dumpster
...
Appreciate the effort, keep up the good work !
J.G.R. 2007-04-24
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First of all
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I must say that DRM Dumpster is amazing software and I use it all the time. Thanks for spending the time to code and maintain such a high quality program
J.F. 2006-12-24 |
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Everything is great !
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All the files were correctly converted.
I already bought the VCD and MPEG Tools software.
Thanks a lot !
M.O. 2006-05-29 |
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<>
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I've been playing about with your DRM Dumpster product.
Nifty tool -- well thought out, and works great.
R.D. 2007-01-24 |
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good news
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It just got through 329 songs on a Dual G5 without error
WOOT!
J.B. 2006-11-18 |
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